Terms of Service
Last updated: January 7, 2025
Agreement to Terms
By accessing or using Wellio's AI-powered wellness coaching platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
Wellio provides an AI-powered platform designed to assist wellness professionals in managing client relationships, tracking progress, and generating insights to improve coaching outcomes. Our Service includes:
- Client management and progress tracking tools
- AI-generated insights and recommendations
- Analytics and reporting features
- Communication and scheduling capabilities
User Accounts and Responsibilities
Account Registration
You must provide accurate, current, and complete information during registration and keep your account information updated.
Professional Use
Our Service is intended for use by qualified wellness professionals. You represent that you have the necessary credentials, licenses, and expertise to provide wellness coaching services.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of applicable laws
- Upload or transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use the Service to provide medical diagnosis or treatment
- Share your account credentials with unauthorized persons
Data and Privacy
Client Data Responsibility
You remain solely responsible for obtaining proper consent from your clients before entering their information into our platform. You must comply with all applicable privacy laws and professional ethics requirements.
Data Processing
We process data in accordance with our Privacy Policy. By using the Service, you authorize us to process data as described in our Privacy Policy.
AI-Generated Content
Our Service uses artificial intelligence to generate insights and recommendations. You acknowledge that:
- AI-generated content is for informational purposes only
- You remain responsible for all professional decisions and client care
- AI insights should supplement, not replace, your professional judgment
- We do not guarantee the accuracy or completeness of AI-generated content
Subscription and Billing
Subscription Plans
Access to certain features requires a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.
Free Trial
We may offer free trial periods. If you don't cancel before the trial ends, you'll be charged for a subscription.
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
Intellectual Property
The Service and its original content, features, and functionality are owned by Wellio Solutions and are protected by copyright, trademark, and other intellectual property laws.
Disclaimers
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
In no event shall Wellio Solutions be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.
Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes. Continued use of the Service after changes constitutes acceptance of the new Terms.
Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@wellioai.com
Subject: Terms of Service Inquiry